Returns & Exchanges

At Filson, we stand by the quality of our goods and offer a straightforward return process for items in original condition within 30 days of purchase. We are committed to ensuring your gear meets the rugged standards of the Pacific Northwest.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.

• 2.
  Print Your Label

  Generate and print a prepaid UPS shipping label directly from the portal; a flat return shipping fee will be deducted from your final refund amount.

• 3.
  Pack Your Gear

  Securely pack the items in their original packaging, ensuring all tags are attached, and include the provided packing slip before sealing the box.

• 4.
  Ship and Track

  Drop off your package at any authorized UPS location and keep your tracking receipt; your refund will be processed within 10-14 business days of receipt.